Shipping

General Shipping Policies

• How do I change the shipping information for an order I just placed?
• My package is late. What should I do?
• What is Wish's delivery policy?
• How do I track my order?
• Why hasn't my tracking information updated?
• How long will shipping take?

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Shipping Options

• How does Wish Express work?
• How long does a Wish Express delivery take?
• What is flat rate shipping?
• What is Just Pay Shipping?

Customs, VAT, & Taxes

• Does Wish charge for customs, taxes, VAT, or any other extra fees?
• How does Wish calculate sales tax?
• Will I be charged international bank fees when ordering?
• What should I do if I'm charged for a customs fee to pick up my package?

Wish Pickup & Pickup Now

• What is Pickup Now and Ship to Store?
• How do I pick up a Pickup Now or Ship to Store item?
• Where do I pick up my Pickup Now or Ship to Store item?
• When can I pick up my Pickup Now or Ship to Store item?
• I can't pick up the item anymore. Can it be shipped to me instead?
• How do I cancel a Pickup Now or Ship to Store order?

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