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  1. Wish Help Center
  2. Shipping

Shipping

General Shipping Policies

  • What is Wish’s Money Back Guarantee for Delivery Dates?
  • What is Wish's delivery policy?
  • What shipping methods does Wish provide?
  • How do I track an order?
  • My package is late. What should I do?
  • Why hasn't my tracking information updated?
See all 17 articles

Shipping Options

  • What is 2 Day Delivery?
  • What is Wish Express?
  • How long does a Wish Express delivery take?
  • What is flat rate shipping?
  • What is Just Pay Shipping?

Customs, VAT, & Taxes

  • How do I download an order invoice?
  • Does Wish charge for customs, taxes, VAT, or any other extra fees?
  • How does Wish calculate sales tax?
  • Will I be charged international bank fees when ordering?
  • What should I do if I'm charged for a customs fee to pick up my package?
  • With the UK VAT changes, what happens to my orders placed before January 1st 2021? 
See all 7 articles

Wish Local

  • What is Wish Local?
  • What is Pickup Now and Ship to Store?
  • How do I pick up a Pickup Now or Ship to Store item?
  • What is the Return Policy on Pickup Now Items?
  • How do I cancel a Pickup Now or Ship to Store order?
  • Where do I pick up my Pickup Now or Ship to Store item?
See all 13 articles
Wish Help Center
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