Shipping
General Shipping Policies
- What is Wish’s Money Back Guarantee for Delivery Dates?
- What is Wish's delivery policy?
- What shipping methods does Wish provide?
- How do I track an order?
- My package is late. What should I do?
- Why hasn't my tracking information updated?
Shipping Options
Customs, VAT, & Taxes
- How do I download an order invoice?
- Does Wish charge for customs, taxes, VAT, or any other extra fees?
- How does Wish calculate sales tax?
- Will I be charged international bank fees when ordering?
- What should I do if I'm charged for a customs fee to pick up my package?
- With the UK VAT changes, what happens to my orders placed before January 1st 2021?
Wish Local
- What is Wish Local?
- What is Pickup Now and Ship to Store?
- How do I pick up a Pickup Now or Ship to Store item?
- What is the Return Policy on Pickup Now Items?
- How do I cancel a Pickup Now or Ship to Store order?
- Where do I pick up my Pickup Now or Ship to Store item?