Orders

Updating & Cancelling an Order

• How can I exercise my Right of withdrawal?
• How do I cancel an order?
• Can I cancel an order that I made by mistake?
• How will I get refunded when I cancel an item?
• Why was my order cancelled?

Coronavirus

• Should I be worried about catching coronavirus from Wish packages originating in China?
• Will my shipment be delayed because of Coronavirus?
• How do I cancel an order due to Coronavirus?

Problems with an Existing Order

• Contact Customer Support
• How do I upload a good photo for customer support inquiries?

Other Order Issues

• How can I view my order history?
• Where's my tracking number?
• What should I do if my package was lost or stolen?

Rating an Item

• How do I rate or review an item?
• How do I edit my rating or review for an item?
• What is user feedback and how is it used?
• Can I hide my photo or name from my review?
• Can I delete my rating or review?

Product Listings

• The item I want is out of stock. What should I do?
• How do I report a copyright or trademark infringement?
• How do I report inappropriate content?