Account

Account Status & Security

• What if I'm having trouble authenticating my account?
• What is an account takeover and how can prevent it?
• Are my personal and payment details safe when shopping on Wish?
• Why did I receive an email confirming an order I didn't place?
• What do I do if I think my account is compromised?
• Why is my account restricted?

See all 9 articles

Managing Account

• How do I log in and log out of my Wish account?
• Updating my Wish profile
• Updating my email, password, and billing information
• Why haven't I received Wish emails or notifications?
• Deactivate or Deleting Wish Accounts

Account Settings

• How do I opt in to SMS messaging?
• How do I change the currency on my account?
• How do I turn off Wish notifications on my phone?
• How do I stop receiving SMS or text notifications?
• Do I get charged for SMS text notifications?
• How do I unsubscribe from email communications?

See all 7 articles

Creating an Account

• How do I create an account?

Account Troubleshooting

• How do I reset my password?
• I didn't receive my password reset email. What should I do?
• I can't find my account. What should I do?
• Why am I getting Wish emails when I don’t have an account with you?
• How do I delete an account that I didn't create?