Recalls are formal campaigns aimed at withdrawing and/or prohibiting the sale of unsafe products from a particular market. These products are determined to be defective, after entering the stream of commerce. This process involves extensive coordination by a safety regulator, as well as manufacturers and brand owners. It includes overseeing recalled-party obligations, refunds, product returns, replacements or retrofit kits, consumer and merchant education, agency reporting, etc. The culmination of these duties is often laid out in a Corrective Action Plan (CAP).
Here are some of the types of Prohibited products that merchants may not sell on Wish:
- Products that do not follow product safety legislation, regulations, or standards
- Products lacking required conformity markings (e.g., CE markings)
- Products constituting health, environmental, or safety hazards
- Products identified on the following websites as unsafe, hazardous, defective, and/or dangerous:
For more information, see the European Commission Safety Gate for European Users article.