The new rules will apply to all sales that have a time of supply for VAT purposes of 1 July 2021 or later.
For example, if an order is placed and payment received on 30 June 2021 then the new rules will not apply, even if dispatch and delivery take place after 1 July 2021.
For orders placed prior to July 1, 2021, VAT wasn’t included in the total price of your order. Due to this, your item may be held at customs until the VAT is paid. We’ve got your back if this happens! Please pay for the VAT and we’ll give you a refund for it (up to 25% of the original item price). After paying for the VAT, please keep your invoice as proof of payment and reach out to our support team by opening a ticket within the app by navigating to the item in question in your Order History.
After July 1, 2021, you won’t have to go through this again. Item prices on Wish will include VAT, which will be collected on all purchases and sent on your behalf.
To learn more about the specific VAT rules for your country, please visit: https://ec.europa.eu/taxation_customs/national-tax-websites_en