What is the Return Policy on Pickup Now Items?

Most Pickup Now items follow our normal Return Policy. However, some of the items available for pickup are sold by the operators of the shops that also serve as pickup locations. These items cannot be refunded without a return. They must be returned to the pickup location and returns must be completed within 7 days. Check the product detail page and order history to determine which items are subject to these return rules. 

We strongly recommend for you to pick up your item when it is ready. Our store partners have limited facilities for holding Pickup orders. To keep our Pickup program running smoothly, we will be charging a restocking fee to ensure that space is being utilized effectively.

You can learn more about our full Return Policy here.