Notification FAQ's

To keep you up-to-date on Wish’s exciting promos, consider opting in to receive text or email, or push notifications.

• Text Messages
• Email Notifications
• Push Notifications

Text Messages

Want to receive SMS / text messages about new and exciting promos from Wish? Here’s how to opt in:

1. Go to your Order History. 
2. Click Sign up to get mobile updates on your delivery and promotions! at the top of your Order History page.
3. Opt in by tapping Yes, text me at XXX-XXX-XXXX.

*Please note that by opting in to SMS / text message notifications, you agree to receive autodialed messages and other mobile messages about Wish products or services at the mobile number you provided. Message and data rates may apply. Reply STOP anytime to cancel.

How can I stop receiving text messages from Wish?

You can opt out of receiving SMS or text messages from Wish by replying STOP via text or  through the Notifications page on your account.

Here’s how to turn off mobile messaging through the app or through the website.

Mobile app

1. Open the app menu by tapping the icon on the bottom-right corner of the screen.
2. Tap the gear or cogwheel on the top right corner.
3. Tap Notifications.
4. Tap the Mobile Messaging checkbox to deselect this option.
5. Make sure that the checkbox is unchecked before leaving the page.

In case you change your mind, just tap the Mobile Messaging checkbox again to start receiving text notifications.

Web

1. From a non-mobile device, open your web browser and go to www.wish.com.
2. Log into your Wish account.
3. Hover over your profile name in the top-right corner of the screen, and click Settings.
4. Click Notifications.
5. Under SMS notifications, click the checkbox next to Block all SMS notifications.
6. Make sure that the checkbox is selected before leaving the page.

Emails

When you open an account with Wish, you’ll automatically be enrolled to receive email notifications about new deals, promotions, rewards, or when any items you love come back in stock. You can choose what kind of emails you receive in your inbox through your Email Settings.* 

*Please note that you will continue to receive order confirmation emails despite any changes you make to your email settings.

Read on to learn how to opt out of email notifications through the app or website:

Mobile app

1. Open the app menu by tapping the icon on the bottom-right corner of the screen.
2. Tap the gear or cogwheel on the top right corner. 
3. Tap Email Settings.
4. Tap the checkbox(es) to select or deselect items.
5. Make sure that the corresponding checkbox is unchecked for each email type you no longer wish to receive. 

Web

1. From a non-mobile device, open a web browser and go to www.wish.com.
2. Log into your Wish account.
3. Hover over your profile name in the top-right corner of the screen, and click Settings.
4. Click Notifications.
5. Click the checkbox(es) to select or deselect items under the email column.
6. Make sure that the corresponding checkbox is blank for each email type you no longer wish to receive.

Why haven’t I received any emails or notifications from Wish?

If you’re not receiving our emails, try the following:

• Check your spam or junk folder.
• Check your spam settings to make sure you can receive emails from notification@wish.com.
• Add 'notification@wish.com’ to your address book.
• Check that your ISP is not blocking email traffic from Wish.com.

We also recommend making sure that you have your notifications enabled for your Wish account. 

 

Push notifications

We’ll send you push notifications for order updates, when there’s special deals or promotions on Wish, system updates, or if you have any new rewards to take advantage of. 

Here’s how you can opt into or change your push notification settings. 

Mobile app

1. Open the app menu by tapping the icon on the bottom-right corner of the screen.

2. Tap the gear or cogwheel on the top right corner. 

3. Tap Notification Settings.

4. Tap the checkbox(es) to select or deselect what you’d like to receive notifications for.

5. Make sure that the corresponding checkbox is unchecked for each push notification type you do or do not want to receive. 

Web

1. From a non-mobile device, open a web browser and go to www.wish.com.

2. Log into your Wish account.

3. Hover over your profile name in the top-right corner of the screen, and click Settings.

4. Click Notifications.

5. Click the checkbox(es) to select or deselect items under the App column.

6. Make sure that the corresponding checkbox is blank for each push notification type you no longer wish to receive.