Why did the estimated delivery date of my item change?

Occasionally, unique circumstances such as weather, COVID-related logistics delays, or customs inspections may cause a delivery to be delayed. In this situation, the estimated delivery date for your order will be updated in the Wish app.

We monitor delivery statuses closely. In the event that a package is delayed significantly and has not arrived by the most updated estimated delivery date in the Wish app, you can request a refund by clicking on the item in your Order History and following the prompts in the Wish Assistant.

Please note that it is not possible to open a refund request for a package that is still in transit during the estimated delivery window, including when the window has been updated. If a delivery delay causes a package to arrive after it is no longer needed or wanted, we do offer a 30-day return policy on all Wish purchases.