We're sorry to hear that you haven't been able to collect your Wish Pickup order! We certainly understand your concern.
Due to the current health concerns, we are extending our pickup window from 15 to 45 days for our customers in Germany, Spain, France, Greece, Italy, Netherlands, and the US. We will also be waiving restocking fees for relevant customers at this time.
If you are unable to pick up your item, please make sure to cancel your item by following the instructions here.
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