What is Wish's delivery policy?

When viewing an item listing, you'll see the estimated delivery range for the item, depending on the shipping methods available.

Once an order is placed, you'll receive an order confirmation to your account registered email. This email will outline the estimated processing time for your order. Orders typically take up to 7 days to be processed and shipped.

Once each item in your order is shipped, you'll receive a shipment notification to your account registered email. This email will provide you with the estimated delivery time for your item. This range will depend on your location and the location of the store.

You can also view these various date ranges under your Order History. 

If you don't receive your item by the maximum estimated delivery date or the item arrives and there's an issue, please contact support through the Item Details page in your Order History.

You can place your request for a return or a refund within 30 days of delivery date. For non-deliveries, you can place your refund request within 30 days of the maximum estimated date of delivery.

We have no obligation to consider requests placed outside of these timeframes. You can view more about our policy here.