An order from Wish can ship from anywhere in the world directly to you! Read on to learn more about our Shipping Policies and process.
Shipping Methods
Wish merchants may offer a number of different shipping methods depending on the item and your location.
Here’s a list of the shipping methods we currently offer:
- Standard Shipping
- Wish Express
- 2 Day Delivery
- Ship to Store
Keep in mind that when shipping orders from one country to another using Standard shipping, some orders will be handed over to your local carrier for the final leg of delivery. Additionally, some merchants opt to not use final carrier tracking for standard shipping. While tracking may not be available every step of the way with this option, we pass the savings on directly to you! Learn more here.
Can you ship to my PO Box?
Stores are able to ship to P.O. Boxes. However, there may be some types of items that can only be delivered to physical addresses. Large products, valuables, perishables, products with age-based restrictions, or items shipped via private carriers may require a physical mailing address or signature confirmation to be successfully delivered. Additionally, merchants may indicate if they are unable to ship P.O. Boxes in the product listing.
Shipping Times
When viewing an item listing, you'll see the Estimated Delivery Date Range.
It’s important to keep in mind that you may see longer delivery times than you're used to from other e-commerce websites. This is due to the fact that items that may be coming from another country or need to be bundled or packaged with other similar-sized items for shipping cost efficiency and effectiveness.
Additionally, external factors, such as current events or shipping carrier delays, may change the actual arrival date of your item.
To learn more about how shipping and delivery estimate ranges are calculated, check out this link here.
After an order is successfully placed, you'll receive an order confirmation email that will outline the estimated processing time for your order. Orders typically take up to 7 days to be processed and shipped.
You'll receive a shipment notification email that will provide you with the Estimated Delivery Date Range for each item once they ship. You can also view this date range under each item in your Order History.
Combined Shipping
During your item’s journey, we may combine multiple items you've ordered recently (from the same or different orders) into one package for final delivery. We’ll let you know if we’re combining shipping for the items in your order in your shipping confirmation email.
Money Back Guarantee
Delivery for each item in your order is protected by our Money Back Guarantee. If your order hasn’t arrived by the Refund Eligible date indicated in your Order History, please contact us through Wish Assistant and we’ll process a refund back to the original method of payment.
For more information about our refund policy, click here.
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