If you’re not seeing a QR code for your order, it’s likely that:
1. Your item is still on the way to the store
The QR code will become available on the app once your item has been delivered to and processed by the store.
You can track your item anytime on the Order Details page in your Order History.
2. Or, the store hasn’t processed your item yet
Even though the tracking information may state that your item has been delivered to the store, they may still need time to scan the item into the system.
Once your item has been fully processed and is ready for pickup at the store, you’ll receive a notification from us and your QR code will be waiting for you in your Order Details.
We know just how excited you are to pick up your item and we greatly appreciate your patience.