How do I cancel an order?

You can cancel an order within 8 hours of placing it. To cancel an order, please go to your Order History and click Customer Support for the order you need assistance with. From a non-mobile device, you can visit this link to see to your Order History.

Our Wish Assistant will help you cancel your order, and no charges will occur.

Please keep in mind that if the order was placed over 8 hours prior or has already shipped, we're unable to cancel it. If you encounter any issues once you receive your order, please contact Customer Support and we'll be happy to help.