How do I edit my rating or review for an item?

To edit your rating or review for an item, follow the steps below for your device type.

iOS

1. Open the app menu by tapping the icon on the bottom-right corner of the screen.
2. Tap Order History.
3. Navigate to the item for which you wish to update your rating/review.
4. Tap Edit your rating and follow the prompts.
5. Tap to change the star rating and/or answer that corresponds to your rating.
6. Leave or edit comments for reviews where you’re prompted.
7. Upload or re-upload a photo and/or video where you’re prompted (optional).
8. Tap Next after completing each page or to skip optional questions.
9. Tap Finish to submit your updated rating, or Rate Next Item to rate other items in the same order.

Android

1. Open the app menu by tapping the icon on the top-left corner of the screen.
2. Tap Order History.
3. Navigate to the item for which you wish to update your rating/review.
4. Tap Edit your rating and follow the prompts.
5. Tap to change the star rating and/or answer that corresponds to your rating.
6. Leave or edit comments for reviews where you’re prompted.
7. Upload or re-upload a photo and/or video where you’re prompted (optional).
8. Tap Next after completing each page or to skip optional questions.
9. Tap Finish to submit your updated rating, or Rate Next Item to rate other items in the same order.

Web

1. Go to your Order History.
2. Navigate to the item you wish to rate/review.
3. Click Rate and follow the prompts.
4. Tap to change the star rating and/or answer that corresponds to your rating.
5. Leave or edit comments for reviews where you’re prompted.
6. Upload or re-upload a photo and/or video where you’re prompted (optional).
7. Click Done to submit your updated rating/review.