You should only report an item to us if it violates one of our policies. Some examples of “prohibited” listings include, but are not limited to, product listings that infringe on the intellectual property of others, product listings for illegal items, and product listings for recalled toys.
If, while shopping, you come across something that you feel violates Wish’s Community Guidelines, or that presents a danger please send an email to email@example.com* including the following information for each piece of inappropriate content:
1. Reason for reporting content
Describe the content and specify which community guideline(s) you believe were violated.
2. URL of listing where inappropriate content was found
To get the URL, go to the product listing via mobile and tap on the share icon located at the bottom-right corner of the photo. Then select either Copy (on iOS) or Copy to clipboard (on Android).
3. Name of the store on the listing
To locate the store name, scroll down to the Sold By section at the bottom of the listing page.
Once we receive your report, our Content Operations team will conduct an investigation and take action where necessary.
* At Wish, we are committed to ensuring the safety of our community and addressing any reports we receive regarding inappropriate, dangerous, or potentially illegal material found on Wish in a timely manner. As such, we reserve firstname.lastname@example.org strictly for the reporting of community guideline violations and strongly discourage sending emails of any other kind to this address.
Please be aware that any unrelated concerns received at email@example.com will not be processed. If you need assistance with something else, please contact support and we’ll be more than happy to help.
Thanks for helping to keep Wish a safe and fun place to shop! 🙌🏼