To maintain lower shipping charges, some shipping methods used by stores will provide limited tracking information. A number of our products are shipped from overseas, so there may be several days between scans if the shipment is moving between countries or territories.
Unfortunately, we don't have much more information on the location of your parcel than the tracking information provided by the carrier. Rest assured that your package is safely on its way to you!
If you still haven't received an order and the latest estimated delivery date has passed, please Contact Support regarding the affected item from your Order History.
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