If you’re having issues with an item you purchased through Pickup Now or Ship to Store, our Customer Support team would be happy to help.
Select a device type below and follow the steps provided to open a request.
iOS
- Go to your Order History.
- Navigate to the relevant order then tap to open.
- Scroll to the bottom of the page then tap Contact Support.
- From there, follow the prompts and select the option relevant to your issue.
- Provide any additional information that may be requested.
- We’ll be in touch within 2-3 days after we’ve processed your request.
Android
- Go to your Order History.
- Navigate to the relevant order then tap to open.
- Scroll to the bottom of the page then tap Contact Support.
- From there, follow the prompts and select the option relevant to your issue.
- Provide any additional information that may be requested.
- We’ll be in touch within 2-3 days after we’ve processed your request.
Web
- Visit your Order History.
- Navigate to the relevant order.
- Click Contact Support.
- From there, follow the prompts and select the options relevant to your issue.
- Provide any additional information that may be requested.
- We’ll be in touch within 2-3 days after we’ve processed your request.
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