How do I pick up a Pickup Now or Ship to Store item?

To pick up your Pick Up Now or Ship to Store item, you must present the scannable QR code to the store for the item(s). Unfortunately, the store cannot provide more information if you do not have the scannable QR code.  

For more detailed information on how to pick up a Pickup Now or Ship to Store order, select a device type below and follow the steps provided.

iOS

1. Go to your Order History.
2. Navigate to the relevant order.
3. Make sure that the order status reads Available for pickup. 
4. Tap on the order.
5. Go to the location listed under Pickup Details. 
6. Tap on Hours & Directions to see store details.
7. Once at the store, show the QR code to a store member.
8. The store member will scan the QR code and retrieve your item for you.

Android

1. Go to your Order History.
2. Navigate to the relevant order.
3. Make sure that the order status reads Available for pickup. 
4. Tap on the order.
5. Go to the location listed under Pickup Details. 
6. Tap on Hours & Directions to see store details.
7. Once at the store, show the QR code to a store member. 
8. The store member will scan the QR code and retrieve your item for you.

Web

1. Visit your Order History.
2. Navigate to the relevant order.
3. Make sure that the order status reads Available for pickup.
4. Click Pickup Instructions.
5. Go to the location listed under Pickup Details. 
6. Once at the store, show the QR code to a store member. 
7. The store member will scan the QR code and retrieve your item for you. 

If you are unable to show the QR code from your mobile device, we recommend printing out the QR code prior to picking up your item(s).