You can check the status of your refund by visiting your Order History. If you received the refund in Wish Cash, the credit is immediately available on your Wish account and will be automatically applied towards your next purchase.
If you received the refund to your original payment method it may take 10 business days for your refund to process back to your account. If you're still having trouble finding your refund, we recommend contacting your bank or payment provider for more information.
If you paid using EBANX OXXO, your refund may show as one of the following:
- a credit returned to your EBANX account
- a money transfer to the bank account linked to your EBANX account
For more information on how EBANX OXXO payments work, please visit: www.ebanx.com/mx/ayuda/pagos/boleta