If you have already been refunded, we can only issue refunds to your original form of payment and are unable to re-issue funds to a different card, account, or payment method. If you used Wish Cash to purchase the item or chose to be refunded in Wish Cash, your refund should appear immediately in your Wish Cash balance and be available for use on your next Wish order.
If you used a card that was canceled, lost, or expired, please contact your bank to inform them of the incoming refund. Your bank should be able to reroute the payment to your new card, a different banking account, or mail a physical check to you.
If you paid with a prepaid card, most banks will either process your refund to the original card or provide a replacement.
If you have not been refunded yet and would like to be refunded to Wish Cash, please make sure to let us know.