Once a refund is processed, we can only issue it to your original form of payment. We are unable to re-issue funds to a different card, account, or payment method.
If you used a card that was canceled, lost, or expired, please contact your bank to inform them of the incoming refund. Your bank should be able to reroute the payment to your new card, a different banking account, or mail a physical check to you. If you paid with a prepaid card, most banks will either process your refund to the original card or provide a replacement.
Have a look at our Refund Policy for more information or contact us directly for further assistance.
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