How do I return an item?

We want you love your item from Wish. So if it isn’t everything you hoped for or if you placed the order by mistake, all items may be returned within 30 days of delivery.

Here’s how to submit your Return request: 

1. Click on this link here. 
2. At the bottom of the page, click ‘Contact Support’. 
3. Follow the prompts provided by Wish Assistant. 
4. If provided, print the shipping label sent to your email.
5. Pack your item safely.
6. Attach the shipping label on the top of your package.
7. Drop your package off at your local post office. 

You’ll receive your refund after the package is received and the return is processed. Please note that we may not cover return shipping costs for all orders. For more information, please review our Return Policy.

How much does return shipping cost? 

Return shipping costs may vary depending on your location, the issue with the item, and the type of item you’ve purchased. Some items may come with a prepaid return shipping label while others will require you to pay full return shipping costs.

If you’re required to pay return shipping costs and you need assistance determining the cost, we recommend working with your local post office or preferred carrier. We also recommend that you save the tracking number for your return so that we can confirm its delivery.

What if I’m returning multiple items? 

Multiple items may ship from multiple merchants. Because of this, an individual shipping label is provided for each item that you choose to return. Since our returns are processed based on the associated tracking labels, each item must be returned with its own individual label and packaging. 

If you need to return more than one item, please follow the return process for each item under your Order History.

What if my package was refused or undeliverable?

If the tracking information shows that your returned package was refused or undeliverable, please contact our Customer Support through Wish Assistant and we’ll help sort things out.