We provide an estimated delivery date and a maximum delivery date for every item ordered from Wish. With our Money Back Guarantee, if your order isn’t delivered by the maximum delivery date, we’ll give you a full refund.
What is an estimated delivery date?
The estimated delivery date is the date that we expect your order to be delivered by. We use past shipping data from other customers in your area who have received items from this store to determine the estimated delivery date. However, we know things don’t always go according to plan and delays may be out of Wish’s control. So we also calculate a maximum delivery date.
What is a maximum delivery date?
We calculate a maximum delivery date for every item in case there are delays that are out of our control. The maximum delivery date is the final date that your item can be delivered by.
What is the Money Back Guarantee?
If your item isn’t delivered by the maximum delivery date, you’re eligible for a full refund for that item.
To initiate a refund request, go to your Order History and open a ticket for the item in question.